Great service and communication from Mark. We had a minor issue with a part on the frame and he responded with a new part and shipped it next day. So far the boiler is working great and saving a lot of time heating our log fires hot tubs.
I recently purchased the SUPA Heater, and I’m thrilled to say it exceeded all my expectations. As the first customer in Seychelles to own this product, I was eager to test its claims—and it did not disappoint!
The heater is incredibly efficient, heating my hot tub in under an hour, as advertised. The energy savings alone make it worth every penny, not to mention the convenience of enjoying a perfectly heated tub without the long wait times.
The build quality is outstanding, and it’s clear the product was designed with durability and user experience in mind. Setup was straightforward, and the performance has been consistently impressive.
On top of that, the customer service I received was nothing short of exceptional. Mark was incredibly responsive, knowledgeable, and went above and beyond to ensure I was satisfied with my purchase. His guidance and support made the entire process seamless and stress-free.
This product has genuinely revolutionized the way I use my hot tub, making it more enjoyable and hassle-free. I highly recommend the SUPA Heater to anyone looking for a reliable, fast, and efficient solution for their hot tub heating needs.
Thank you to the team behind this incredible innovation—you’ve made a very happy customer out of me!
We have three luxury lodges in the Highlands of Scotland and they each have big electric hot tubs. They generally take around 8 hours to heat to 40 degrees and are phenomenally expensive to run. In December the electricity bill for one of the one bedroomed lodges was £800. We do three days minimum stays so can have three turnovers in a week. I have just heated one of the hot tubs for the first time today. It took EIGHTY minutes to get to 40 degrees from freezing cold water. I estimate it has probably cost me £5.00 in gas. The machine is simple to use and assemble and is a massive game changer for my business. I was sceptical about the Supas claims and it seemed too good to be true at the price (around £690) but I have been blown away by today's experience. Many thanks Mark for all your help. Ross from bradan lodges, Argyll.
Next day delivery, excellent assembly instructions, worked perfectly first time. Only minor gripe is that the self tapping screws for the handle/storage hooks are too small for the hole sizing in the casing ( or the holes were too big!) so the screws will not bite securely. Easily resolved.
Hello i v had my hot tub about 20 years then the heater broke about 4 years ago i had 3 different firms come out sent electric board back to be tested not fixed it cost me 100s pounds just about gave up when i saw super heater so i got one and now happy again very quick to heat my large hottubstill breaking records at 77 years old and relaxing in my hottub
John evans best headalancer in world ask google
Pre purchase customer service, through delivery to post purchase customer service all absolutely amazing and the product is a life changer. Saving me many hours of work and drastically reduced wood consumption.
“Bought one of these for our hot tubs at Heygates Lodging.
It's an absolute game changer for us. Brings the water up to temperature in a fraction of the time, allowing us to get on with other things.”
Heygates Lodges
what our customers think
“I have been waiting for years for this product, thank you SUPA now I have one it’s changed my business, same day change over at holiday let’s is now possible, last minute bookings are now possible and for events and festivals having hot water for fast turnaround is invaluable I will be ordering more. If you’re thinking about buying one of these stop thinking it’s a no brainer!”
Rob, Hot Tub Hire
what our customers think
“WOW JUST WOW! I am a holiday let owner, and this has just changed the game! Perfect for our turnaround times! Easy to assemble, easy to manoeuvre around site and just incredible little bit of kit- do not steer towards any air source heat pumps that take hours and only compatible with certain hot tubs, I could go on forever on how this has managed to save us so much head ache and time!"”
Billy McQuire, Holiday let owner
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